Spa Receptionist - Tenaya Stone Spa - Part Time
Company: Disneyland Resort
Posted on: June 19, 2022
Tenaya Stone Spa Receptionists are responsible for meeting the
needs of Guests by providing exemplary Guest service regarding Spa
and fitness requests that include phone, email, and face-to-face
interaction. Receptionists provide Guests with the most accurate
information regarding Tenaya Stone Spa and fitness offerings,
recommending specific treatments/classes to Guests while working in
close liaison with the Hotel Guest Services Assistants and Front
Office team of all three hotels to ensure service solutions for
Guests using available resources.
Basic Qualifications :
- Ability to keep up with a fast pace work environment and
independently keep up to date with changing product knowledge and
policy and procedure changes.
- Ability to reflect a professional image while maintaining guest
- Ability to work in a fast paced environment with high attention
- Strong computer skills and knowledge is required (must be
comfortable communicating via company e-mail).
- Ability to use multiple devices throughout the day including
iPads, iPhones, hand-held radios and desktop computers.
- Ability to handle difficult/sensitive situations independently,
while confidently utilizing service recovery methods.
- Must be able to maintain professionalism in high pressure
situations and be knowledgeable of emergency procedures.
- Strong verbal communication skills.
- Must have enthusiasm and possess excellent Guest service
- Receptive to special requests and proactive in anticipating
Additional Information :
- Our Theme Parks and Resort Hotels operate 24 hours a day, 365
days a year.
- Casual Regular Spa Cast Members must be fully available to work
Friday, Saturday OR Sunday, and one additional day during the week
throughout the year.
- Available to work all holidays, in addition to the original
three days of casual regular availability.SUBMITTING YOUR
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Keyword: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly
Jobs, DLRSpa, DLR Spa, DLRResortRoles, DLR Resort Roles
Keywords: Disneyland Resort, Upland , Spa Receptionist - Tenaya Stone Spa - Part Time, Administration, Clerical , Upland, California
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