Senior Manager, Technology

Company: VSP Global
Location: Upland
Posted on: February 22, 2021

Job Description:

Date: Jan 19, 2021 Remote Position: Yes Country: US Line of Business: VSP Vision Care Division: Information Technology VSP Global is comprised of five complementary businesses that combine high-quality eye care insurance, high-fashion eyewear, customized lenses, ophthalmic technology and retail solutions, with employees in over 23 countries. No matter the role, we're all focused on a singular mission: to help people see. Learn more by visiting https://vspglobal.com/cms/careers/ General Summary With minimal direction, provide management for areas of responsibility, setting the direction for operations and change-the-business across technical functional areas or lines of business. Is responsible for knowledge of disparate technology for strategic use throughout the enterprise, possibly including one or more of the following functions: software engineering, platform system development, information security, enterprise architecture, and/or infrastructure (including data center, network, and telephony). Provide a platform for continuous improvement and transformation to better meet GTS and business needs. Essential Functions Provide direction to the team as required Inform others of high-level technical impediments spanning across technology areas, businesses or technology crises; provide updates, and progress in relation to timelines or SLAs, partnering and building a relationship with key stakeholders for planning and execution Consistently meet deliverables' target date or within the expected timeframe
Provide technology functional planning in support of GTS and VSP Global direction and overlaying strategies for technical infrastructure, architecture, application systems and/or related business processes within a technical functional area, and ensure proper functioning, and cohesive implementation-- Direct technical daily, quarterly and annual planning for group Engage Team and Peers in opportunity identification to further enhance/deliver technology to the GTS vision, and VSP Global businesses Drive and adopt functional change within the technology group and adjacent areas through smaller incremental and step changes Engage in reactive and proactive issue identification, problem solving and action extending beyond the team
Active participant in determining or developing best practices for technology functional areas, and technology within the overarching function, possibly including but not limited to: software engineering, platform system development, information security, enterprise architecture, and/or infrastructure (including data center, network, and telephony) Identify operational and strategic risks; mitigate identified risks Remain current on new technology and methods to ensure state of the art and cost-effective solutions to business processes Coordinate training to ensure all departmental staff have appropriate skill-sets and receive appropriate information/instruction Lead the process of interviewing and hiring for open positions within the unit ensuring that the most qualified candidates are selected Assure effective communications are maintained across technical functional areas; where appropriate involve employees in plans and keep up to date on progress towards meeting goals Prepare KJAs for direct reports that tie to their job descriptions and goals. Monitor performance of direct reports in meeting their KJAs; provide prompt and objective coaching in accomplishing goals and in job performance, and recommend salary increases Participate in the development of the department's budget; monitor expenses to ensure department costs are within established levels Monitor turnover, productivity and overall performance to ensure adequate staffing and performance that meet functional area standards and VSP's needs-- Job Specifications Typically has the following skills or abilities: Bachelor's degree in related field or equivalent experience Minimum of 8 years of management experience with responsibilities for hiring, training, assigning work and managing the performance of direct reports
Strong leadership skills-- In-depth knowledge for the primary technology area Strong demonstrated people skills, and technical visionary skills Prefer to experience managing multiple technology functions Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties Preferred Skills Experience in Global Corporate Innovation Experience with Emerging Tech. (IoT, Voice, AR/VR, AI/ML, etc.)-- AI, eye-tracking tech, product scanning tech, facial recognition software, bio-metric data, XR/AR and wearable tech Proven track record as an incubation driver in the startup/ecosystem world Experience leading technology teams-- Ability to execute focused projects on specific innovation topics, support shaping of pilot execution and guide integration of desirable solutions into the enterprise Preferred industry experience in one or all of the following: Healthcare, manufacturing, retail and technology-- Working Conditions / Physical Demands The working environment is generally favorable lighting and temperature is adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Nearest Major Market: Atlanta
Job Segment: Information Technology, IT Manager, Ophthalmic, Manager, Cloud, Technology, Healthcare, Management

Keywords: VSP Global, Upland , Senior Manager, Technology, Executive , Upland, California