Lead Customer Success Manager

Company: VirtualVocations
Location: Vista
Posted on: May 22, 2025

Job Description:

A company is looking for a Lead Customer Success Manager.
Key Responsibilities

Build strong relationships with customers and manage the full customer lifecycle
Partner with customer stakeholders to create custom engagement initiatives
Analyze customer engagement metrics and communicate insights to stakeholders

Required Qualifications

7+ years of experience in Customer Success or Client Services at a SaaS organization
Experience managing a large to enterprise-sized customer base
Creative problem solver with a strong determination to succeed
Independent and motivated with the ability to seek help when needed
Highly organized and capable of managing multiple projects in a fast-paced environment

Keywords: VirtualVocations, Upland , Lead Customer Success Manager, Executive , Vista, California

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