Quality Customer Service Representative - Start ASAP!
Company: Instep Marketing inc
Posted on: November 23, 2022
Summary / Primary Role: The Quality Customer Service
Representative is responsible for performing all tasks involved
with Client Services. This position will involve learning and
explaining services and products on behalf of all of our clientele.
Principal Duties and Responsibilities: (Management may amend or
assign duties and responsibilities to this job with appropriate
- Follow directions and work as a team.
- Responsible for assigned customer accounts.
- Responsible for the accuracy of all paperwork that arrives for
- Ensure that all inbound and outbound paperwork is completed
accurately and correctly.
- Maintains training abilities for clients and consumers
- Responsible for accuracy of all entries for client services and
- Create all in-office projects and classroom training
- Must be pleasant, professional, detailed communication skills
and Outlook skills.
- Plan, coordinate, and run five 15 person outreach shifts per
- Comfort working with iPads and tablet-based software
- Analyze the profitability and efficiency of the team
- Learning basic customer service techniques and client services
to help with problem shooting
Keywords: Instep Marketing inc, Upland , Quality Customer Service Representative - Start ASAP!, Hospitality & Tourism , Upland, California
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