FRONT DESK

Company: Corporate Clubs
Location: Upland
Posted on: May 3, 2021

Job Description:

Responsibilities:-Greet all members & guests with a smile and wish them well as they exit the club.-Check in all members and guests in accordance with company procedures.-Facilitate any messages on club software at member check-in.-Answer phones in courteous, helpful, professional manner.-Communicate special events to members and guests.-Maintain an atmosphere which makes members feel welcome.-Facilitate all member requests or forward to a manager.-Maintain professional disposition at all times.-Understand and follow all policies, procedures and standards.-Sell juice bar & retail products (if sold at the front desk).-Schedule member services: massage, court sports, rockwall, etc.-Assist in fit desk, retail, juice bar, childcare, etc. desks/areas as needed.-Facilitate payment of member services in accordance with company procedures.-Know club facility, services, and schedules.-Maintain a clean and organized work area.-Assist in all projects as delegated by club management.-Above position may report to the Assistant Manager or Assistant General Manager where applicable.-Follow all policies and procedures in Employee Handbook.-Above description may be subject to change or alteration at any time.Qualifications:-Fluent in English-Proficient reading and writing skills-Good communication skills-Strong customer service skills

Keywords: Corporate Clubs, Upland , FRONT DESK, Other , Upland, California