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Recreation Leader

Company: City of Upland
Location: Upland
Posted on: June 6, 2021

Job Description:


Under direct supervision, this position assists in conducting Recreation and Community Services Division programs and events. Examples of assignments include but are not limited to the Magnolia Recreation Center and Gibson Senior Center, facility and park monitoring, and special events. Job duties vary based on facility, program, or event assignments.


Incumbents assigned to the classification ofRecreation Leaderprovide support to the Recreation and Community Services Division. Depending on the needs of the Division and/or the City, Recreation Leaders may assist with a variety of tasks, activities, and events.



Multiple opportunities exist for part-time vacancies. Position is limited to 24 hours per week, not to exceed 960 hours per Fiscal Year.


Reporting schedule may vary depending on the needs of the Division and the City. Incumbents may be required to work in the evenings, on weekends, and during the holidays.



The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class. Other duties and responsibilities may be added, deleted or changed at any time at the discretion of management, either orally or in writing.

  1. Provides customer service to the public; assists in planning activities and events; prepares facilities for group and recreation activities; assists in facility maintenance and room set up; prepares and maintains facility activity records.

  2. Supervises and monitors facility rentals to ensure applicants comply with City policies and procedures.

  3. Processes registrations for classes, special events and facilities; accepts payments and issues receipts.

  4. Leads and supervises group activities and programs such as indoor/outdoor games, sports, arts and crafts, special events and other related activities.

  5. Deals firmly and tactfully with participants; exercises tact and judgment when resolving problems.

  6. Maintains accurate records of program activities.

  7. Maintains a safe program environment for participants.

  8. Assists in the opening and closing of City facilities; ensures facilities are secure upon closing.

  9. Responds to the public; answers to inquiries and gives information pertaining to programs that are offered.

  10. Interacts with co-workers at all levels of the City and the public in a collaborative and customer service-oriented manner.

  11. Performs other related duties as assigned. QUALIFICATION GUIDELINES

Knowledge of:

Objectives, methods and techniques of recreation and leisure activities for youth and adults; City policies and procedures; applicable safety precautions and procedures; customer service techniques; cash handling methods; supervisory techniques.

Ability to:

Work a varied schedule that may include days, evenings, weekends, and holidays; maintain facilities and equipment in a clean, safe, and secure manner; follow proper safety rules and procedures; understand and follow written and oral instructions; communicate clearly and concisely, both orally and in writing; respond to inquiries and requests in a courteous manner; manage stressful situations with tact and diplomacy; establish and maintain cooperative working relationships with those contacted in the course of work, including City staff and the public; maintain physical condition, audio-visual discrimination and perception and mental capacity appropriate to the working conditions and the performance of assigned duties and responsibilities.


Graduation from high school or GED equivalent is preferred.


Previous volunteer, childcare, or customer service experience is highly desirable.

Licenses/Certificate/and Special Requirements:

Possession of a valid California Class C Driver's License, an acceptable driving record and evidence of insurability.

Possession of or ability to obtain First Aid and CPR certificate within six (6) months of appointment to the position.

Must be at least 16 years of age.


The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

This position requires sitting, standing, walking, twisting, turning, bending, stooping, squatting and crouching during the performance of daily duties.

Mental Demands:

While performing the duties of this class, employees are regularly required to use written and oral communication skills; analyze and solve basic problems; observe and interpret situations; learn and apply new information or skills; work with interruptions; and interact with City staff, other organizations and the public.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees work in a customer service setting, with constant interruptions and noises.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Keywords: City of Upland, Upland , Recreation Leader, Other , Upland, California

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