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Client Care Coordinator

Company: Families Choice Home Care
Location: Upland
Posted on: June 16, 2022

Job Description:

Job DescriptionCompany OverivewFamilies Choice Home Care is the premier non-medical home care agency in the Inland Empire, providing a wide range of in-home care services. Families Choice is a Home Care Pulse provider and employer of choice. Families Choice Home Care is a locally-owned and operated company and is passionate about serving seniors and those in need throughout the Alta Loma, Banning, Beaumont, Claremont, Corona, Etiwanda, Fontana, Glendora, La Verne, Ontario, Rancho Cucamonga, Redlands, Riverside, San Bernardino, San Dimas and Upland areas.Job SummaryYou must be fully vaccinatedWe're looking for a compassionate, responsible person to work with our elderly and disabled clients. Most importantly, we're seeking a care coordinator who wants to make a difference in someone's life - we have an amazing roster of clients and deep relationships with each one. Responsibilities & Duties

  • Manage Client Satisfaction
    • Visit to new clients within two weeks of service start, introduce new caregivers
    • Perform caregiver spot checks to monitor caregiver performance
    • Provide specific instruction to caregivers in need of assistance
    • Ensure Caregivers are following all policies during spot check (uniform, documentation logs, etc.)
    • Visit with every client every 3 weeks
    • Provide in-person, hands on training on training daysQualifications & Skills
      • High school diploma required
      • CNA certification preferred or 3+ years of caregiver experience
      • May be required to work as a caregiver and fill in on occasion
      • Outgoing and personable
      • Strong organizational and time management skills
      • Attention to detail and problem solving skills
      • Outstanding communication and interpersonal skills
      • Must be able to reassess clients care needs over time and recommend more hours as needed
      • Must be comfortable asking for referrals from clientsBenefits & Perks:
        • Pay starts at $20.50 per hour
        • Incentive pay available for increased client hours
        • Incentive pay for client referrals that start services with us
        • Aflac benefits available
        • Sick Time
        • Paid Time off available
        • 401 PlanPowered by JazzHRLPkPN2fw71

Keywords: Families Choice Home Care, Upland , Client Care Coordinator, Other , Upland, California

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