Remote Call Center Supervisor

Company: VirtualVocations
Location: Vista
Posted on: May 7, 2025

Job Description:

A company is looking for a Remote Call Center Supervisor.
Key Responsibilities

Oversee the Integrated Customer Service team to ensure deliverables are met through coaching and mentoring
Manage escalations and provide final support for customer issues
Monitor staff performance and conduct quality assurance activities

Required Qualifications

4+ years of experience in customer service and/or data entry
Proficient in Microsoft Office applications
Strong organizational skills
Ability to work flexible hours in a fast-paced environment
Bilingual in English/Spanish is a plus

Keywords: VirtualVocations, Upland , Remote Call Center Supervisor, Other , Vista, California

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