Client Experience Coordinator
Company: VirtualVocations
Location: Vista
Posted on: May 23, 2025
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Job Description:
A company is looking for a Client Experience Coordinator who
will manage customer interactions and ensure effective
communication regarding service requests.
Key Responsibilities
Manage incoming calls, emails, and voicemails, translating
essential information into appropriate priorities and
categories
Process emergency management requests and escalate issues to
leadership as necessary
Demonstrate ownership of customer interactions and perform
follow-up activities
Required Qualifications
High school diploma or equivalent required; Bachelor Science Degree
preferred
Ability to type 40 words per minute required
Experience with Microsoft Office suite required
Experience in a service-oriented field interacting with customers
required
Experience with a case management system preferred
Keywords: VirtualVocations, Upland , Client Experience Coordinator, Other , Vista, California
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