Customer Advocate
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Customer Advocate I to support
Transportation Providers with exceptional customer service and trip
coordination.
Key Responsibilities
Assist Transportation Providers with inquiries, schedules, and trip
modifications or cancellations
Document complaints, incidents, and provider concerns according to
procedures
Support documentation of trip corrections, cancellations, and
ensure compliance with company policies
Required Qualifications
High School Diploma or General Education Degree (GED) required
Zero (0) plus years of relevant experience or an equivalent
combination of education and experience
Proficiency with Microsoft Word, Excel, and Outlook
Ability to work independently or collaboratively and quickly learn
new technology and processes
Ability to remain calm under pressure and handle high call volumes
with professionalism
Keywords: VirtualVocations, Upland , Customer Advocate, Other , Vista, California
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