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Complaints Specialist

Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025

Job Description:

A company is looking for a Complaints and Issues Specialist II.
Key Responsibilities

Process customer inquiries, complaints, and issues in compliance with regulatory requirements
Document issues and responses to ensure regulatory compliance and support investigations for resolution
Collaborate with internal stakeholders to ensure timely resolution of customer concerns and analyze data for improvement trends

Required Qualifications

High School diploma or GED required
1 - 2 years of related experience preferred
Vocational or technical education may be required in addition to work experience
Customer service experience in healthcare, healthcare insurance, or banking is preferred
Ability to prioritize and manage time effectively is preferred

Keywords: VirtualVocations, Upland , Complaints Specialist, Other , Vista, California

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