UplandRecruiter Since 2001
the smart solution for Upland jobs

Workforce Coordinator

Company: HD Supply
Location: Santee
Posted on: March 26, 2020

Job Description:



Company Overview HD Supply (NASDAQ:HDS) ( www.hdsupply.com ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations and specialty construction sectors. Through approximately 260 locations across 36 states and six Canadian provinces, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion - all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you're ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you! Job Description & Qualifications Job Summary Responsible for assisting in managing day-to-day operations based upon plan set by Workforce Planning Analysts to include processing time off requests, answering associate inquiries, etc. Monitor daily incoming workloads and balance resources to meet service level objectives and assist with managing associate schedules. Support call center reporting, allocation and other call center technologies. Major Tasks, Responsibilities and Key Accountabilities

  • Coordinates real-time management of workloads and resources for the center.
  • Schedules associate time off the phones for training, meetings, and other business purposes.
  • Ensures all system coverage is maintained and scheduled.
  • Provides daily reports for assigned areas within the contact centers.
  • Verifies contingent labor hours and corrects discrepancies.
  • Performs other duties and projects as assigned. Nature and Scope
    • Refers complex, unusual problems to supervisor.
    • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
    • None. Work Environment
      • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
      • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
      • No travel required. Education and Experience
        • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility. Preferred Qualifications & Job Specific Details Preferred Qualifications
          • Previous call center experience.
          • Workforce management experience. Job Locations US-CA-Santee Posted Date 1 week ago (3/16/2020 7:56 PM) Job ID 2020-37360 Business Unit Facilities Maintenance Functional Area Customer Service Remote Position? No Position Type Full-Time Posting Location : Postal Code 92071 HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Keywords: HD Supply, Upland , Workforce Coordinator, Professions , Santee, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Warehouse Picker Order Selector
Description: br br Job Overview br br Warehouse Picker Order Selector br br The Warehouse Picker Order Selector is responsible for accurately picking, by hand, beverage product orders using a voice automated (more...)
Company: Keurig Dr Pepper
Location: Riverside
Posted on: 04/3/2020

Warehouse Associate II
Description: br br Company Overview HD Supply NASDAQ:HDS www.hdsupply.com is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services (more...)
Company: HD Supply
Location: Riverside
Posted on: 04/3/2020

Truck Driving Jobs - Owner Operators - Earn up to $1.50 CPM!
Description: APPLY TODAY br br Truck Driving Jobs - Owner Operators - Earn up to 1.50 CPM Earn more at Marten with industry leading pay Apply Online or Call 608-571-2081 Today CDL A Truck Drivers - Marten has (more...)
Company: Marten Transport
Location: Riverside
Posted on: 04/3/2020


Truck Driver
Description: br br li Career Area Drivers Transportation li Job Function Driver li Employment Type Full Time li Position Type - li Requisition 1406962BR br br What you'll do at br br WALMART (more...)
Company: Walmart
Location: Riverside
Posted on: 04/3/2020

CDL A Dedicated Truck Driver - Local Home Daily
Description: Call 888-435-1712 br br CDL-A Drivers - Get Home Daily On Local Runs With Hub Group Night Yard Driver Positions Available At Hub Group, we believe in employing the best drivers on the road, and (more...)
Company: Hub Group Trucking
Location: Riverside
Posted on: 04/3/2020

Team CDL Trucking Jobs - Earn up to $72,000+/yr. each!
Description: APPLY TODAY br br Team CDL Trucking Jobs - Earn up to 72,000 plus /yr. each Ask About Exclusive Pay Boosters to earn even more Apply Online or Call 608-471-7678 Today CDL Team Drivers with Marten (more...)
Company: Marten Transport
Location: Riverside
Posted on: 04/3/2020

91C Utilities Equipment Repairer
Description: If you're interested in a maintenance career, join the Army National Guard as a Utilities Equipment Repairer and help keep operations running smoothly on and off the battlefield. Your primary responsibility (more...)
Company: Army National Guard
Location: Santa Ana
Posted on: 04/3/2020

88M Truck Driver
Description: As a Truck Driver in the Army National Guard, you are the backbone of military support. By transporting cargo and supplies, you'll play an integral role in keeping the Guard moving forward. In this role, (more...)
Company: Army National Guard
Location: Riverside
Posted on: 04/3/2020

Deskside Analyst
Description: RESPONSIBILITIES Kforce has a client that is seeking a Deskside Support Analyst in Anaheim, CA. Summary The Deskside Support Analyst is responsible for the day to day management and quality of incidents (more...)
Company: Kforce Technology Staffing
Location: Anaheim
Posted on: 04/3/2020

92F Petroleum Supply Specialist
Description: Fuel is one of the most vital components of the Army National Guard. It's what keeps Soldiers pushing onward, and as a Petroleum Supply Specialist, you'll make sure they'll never run out. In this position, (more...)
Company: Army National Guard
Location: Santa Ana
Posted on: 04/3/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Upland RSS job feeds