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Information Technology Application Analyst (SQL)

Company: Ledgent Technology
Location: Upland
Posted on: January 12, 2022

Job Description:

We are partnering with a leading Real Estate company in Upland, CA hiring an IT Application Analyst who is able to provide application support, knows their way around SQL servers and VMWare to provide maintenance support and troubleshooting. This person will eventually move into a SQL DBA or a Developer, or even a JDE developer in the future depending on candidate's preference. This is a Contract to hire position, 100% on site, W2, no C2C or Sponsorship.

  • The IT Application Analyst role will be based in the Upland, CA office supporting multiple locations and departments that utilize a wide variety of software applications.
  • Perform job monitoring: Review status on scheduled windows and database jobs to ensure they are completing as expected.
  • Process scheduled or requested downloads and uploads: Perform FTP or database uploads or downloads as scheduled or requested.
  • User management: Add or remove users, change access, reset passwords.
  • Business approval setups: Manage setups for routing approvals in multiple systems.
  • Server and services scheduled or unplanned restarts.
  • Software support across many software packages including: JDE, MRI (Datex and Clickpay), RealPage Software (Onesite, Yieldstar, I Love Leasing), TM1, Tax (CCH WorkPaper Manager), Crystal, MS-Access, Excel, Power BI, S-FTP.
  • Microsoft SQL Database Support: Modify and run SQL queries, perform queries to pull data, assist with script testing for upgrading SQL.
  • Helpdesk Support: Respond to helpdesk requests, clarifying what issues are, helping the user resolve their issues, documenting the results and communicating to team on resolutions.
  • Business review: Works with system users to understand their needs and document with workflows and proposed solutions.
  • Documentation: Creates or assists others in the writing of user documentation, instructions, and procedures.
  • Training: Provide training support to end users where there is a lack of understanding of how the current process works or how the system is configured to work.
    Qualifications:
    • Bachelor's degree in a Business or IT related discipline or equivalent from accredited college or university (or an equivalent combination of education and experience).
    • 3+ years experience with Microsoft SQL. Experience with reporting, database queries, importing, exporting, backups and restores.
    • 3+ years experience with Microsoft Windows Servers and Windows clients.
    • Proficient in business applications including general accounting processes, reporting, integrations, configurations and support. Experience in JDE, MRI, TM1, or PowerBI a plus.
    • Must be a service focused person with the primary goal of providing the best customer service possible to our internal customers.
    • Collaborative skills to work across multiple groups to understand problems, restate problems clearly, and either solve the problems or route them to the best person that can.
    • Strategic thinking/problem solving. Proficient in problem solving, requirements gathering, analysis and documentation.
    • Excellent oral and written language skills.
    • No travel will be required.

Keywords: Ledgent Technology, Upland , Information Technology Application Analyst (SQL), Professions , Upland, California

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