Service Dispatcher

Company: Superior Electrical, Mechanical and Plumbing, Inc.
Location: Upland
Posted on: May 13, 2022

Job Description:

Job Description Superior Electrical, Mechanical, and Plumbing, Inc. is hiring full-time Service Dispatchers. Our dispatch department is open 24-hours a day, 7-days a week. This opportunity will be scheduled to work Monday to Friday 10 am to 6:30 pm. Role and Responsibilities: Receive and process inbound customer and/or service technician calls Schedule and coordinate service calls within department guidelines Create work orders and supporting documentation to complete service request Dispatch service technicians Follow-up with service technicians and account managers regarding work orders, call-backs and paperwork Monitor and document GPS on service technicians and provide accurate estimated time of arrivals Perform other clerical duties as assigned by the department manager Qualifications and Education Requirements: Minimum 1-year experience as service dispatcher Detail-oriented with the ability to multi-task Function within a team environment Strong time-management skills Must possess data entry skills and able to type 40 WPM Construction dispatch experience a plus High school diploma or equivalency Please note the training schedule will differ from the work schedule Company Description Safety. Integrity. Quality. These are the values that inspired the family to create Superior Electrical, Mechanical & Plumbing, Inc. Superior is a full-service, multi-licensed contractor serving commercial and industrial accounts locally as well as nationwide. We specialize in all areas including new construction, tenant improvement, remodels, and design/build in addition to 24-hour emergency service and scheduled maintenance.

Keywords: Superior Electrical, Mechanical and Plumbing, Inc., Upland , Service Dispatcher, Professions , Upland, California