Member Service Representative
Company: Crunch Fitness Corporate
Location: Upland
Posted on: May 12, 2022
Job Description:
Job DescriptionCrunch is a No Judgment Gym that believes in
making serious exercise fun by fusing fitness and entertainment.
Looking to combine work, fitness and fun? Working at Crunch is more
than a job, it's an opportunity to inspire others to reach their
fitness goals. Our ‘No Judgments' philosophy attracts a diverse and
welcoming group of professionals and makes Crunch an amazing
company to work for.We are looking for energetic persons who want
to work at a fun, high paced gym. If you are that person, then
Crunch wants you!
Benefits/ Perks:
- Great facilities with functional training areas, premier
strength equipment, top-of-the-line cardio equipment and more
- Potential for growth and career advancement within network
- Complimentary CPR/AED Re-certifications
- Complimentary Crunch gym membership
- Discounts on services, products, and much more!Member Service
Representative Responsibilities:
- Greet all members & guests with a smile and wish them well as
they exit the club
- Facilitate any messages on club software at member
check-in
- Work closely with team members in driving new member personal
training sales by booking a kick off
- Work closely with team members in driving new members into the
gym
- Maintain an atmosphere that makes all co-workers, members, and
guests feel welcomed
- Possess an enthusiastic, passionate, outgoing, friendly and
ambitious personality
- Answer phones in courteous, helpful, professional manner
- Facilitate all member requests or forward to a manager
- Maintain professional disposition at all times
- Understand and follow all policies, procedures and
standards
- Schedule member service needs
- Assist in retail, childcare, etc. desks/areas as needed
- Facilitate payment of member services in accordance with
company procedures
- Know club facility, services, and schedules
- Maintain a clean and organized work area
- Assist in all projects as delegated by club management
- Follow all policies and procedures in Employee Handbook
- Above description may be subject to change or alteration at any
timeQualifications:
- Fluent in English
- Proficient reading and writing skills
- Good communication skills
- Strong customer service skills
- Must be at least 18 years old
- Experience in a fast-paced environment
- Multitasking skills
- High energy and patience required
- Open availabilityCrunch provides equal employment opportunities
to all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws.
Keywords: Crunch Fitness Corporate, Upland , Member Service Representative, Sales , Upland, California
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